Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Posts: 2
- Joined: Thu Jan 22, 2009 1:15 am
I am evaluating ooma for possible purchases by friends and family and have discovered one significant negative to the service -- the necessity of adding a "1" to EVERY 800 call and EVERY call outside of the user's home area code.
This is a tremendous inconvenience and separates ooma from most (or all) of its VOIP peers, where 10-digit dialing is de rigueur.
For us, the lack of 10-digit dialing is a deal killer.
Can you provide a specific date when the need to add the superfluous "1" to each of these described calls will be eliminated?
- Posts: 7207
- Joined: Tue Jan 27, 2009 12:49 pm
- Location: Pennsylvania
I just placed a call to the 941 area code in Florida from my area code of 215 in Pennsylvania without dialing a preceding 1.
- Posts: 52
- Joined: Tue Dec 30, 2008 2:12 pm
in almost EVERY major metro area in the country, you have to dial 1+the area code, +the phone number to be connected..you must live somewhere where there is only one area code..
in chicagoland, there are about 7 area codes, some areas have a different area code across the street, so we have been dialing 1+area code+number for a long time..
get used to it..
- Posts: 5
- Joined: Thu Feb 05, 2009 6:52 pm
Still better than Skype. For it to call my parents, 1 miles away and a local call. I had to dial 001-area code-number-* (001-555-123-4567-*)
That is why I am now on Ooma.
This was Skype with the Zoom box hooked to it so I could use a normal phone.
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
Sorry, the 10 digit dialing release has been delayed until the following week -- we'll send an email notification as soon as it's available.
- Posts: 83
- Joined: Sun Jan 18, 2009 11:12 pm
- Location: Milton, GA
I have had ooma for about 3 weeks and I have never had to dial a 1? I call 800 and long distance without a 1.
What a great service and piece of equipment
- Posts: 39
- Joined: Thu Jul 17, 2008 12:58 pm
From the 1st day that I had Ooma in July 2008 and as stated by a previous post I have from Ooma (VOIP only) seven, ten and 11 digit dialing in NYC area. NYC has a bunch of area codes.