Error in My Ooma

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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Joshua
Posts: 5
Joined: Mon Nov 30, 2009 11:39 pm

Error in My Ooma

Post by Joshua » Fri Dec 11, 2009 9:07 pm

I am experiencing error in my Ooma > Preferences > System >
Page is showing:
System Preference

Calling

Save

I can't get out of this screen, and if I click on the Save button it goes into an error page.

I was trying to figure out why my Telo Handset wouldn't ring at first (still don't). I see the # 1 on the base does flash pink when there's a incoming call. My Ooma phone-line setting are set to default & does the test ring just fine. The handset doesn't seems to have a volume control (button or in the menu).

Any ideas?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Error in My Ooma

Post by Groundhound » Fri Dec 11, 2009 9:31 pm

Joshua wrote:I was trying to figure out why my Telo Handset wouldn't ring at first (still don't). I see the # 1 on the base does flash pink when there's a incoming call. My Ooma phone-line setting are set to default & does the test ring just fine. The handset doesn't seems to have a volume control (button or in the menu).

Any ideas?
If you press the Menu button on the handset you should see a list that includes "Sound Settings", is this not visible for you?

Joshua
Posts: 5
Joined: Mon Nov 30, 2009 11:39 pm

Re: Error in My Ooma

Post by Joshua » Thu Dec 17, 2009 9:52 pm

Hi, The sound setting option is there after the software update & it is now working.

But I still can't get around the system preference page error.

I really need to know how to get rid of the humming back ground noise that seems to fade in and out as I make calls. This can't be right for a DECT 6.o handset.

Is there a memory storage function on the hand set? I need to program calling card numbers & codes.

Thanks!

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