Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#36651 by cmlyon
Thu Dec 10, 2009 3:08 pm
Just wanted to give people feedback on how "quick" their number porting was. I've ported a number before with another carrier (Vonage) and they we're much quicker, though I wouldn't recommend Vonage. Just letting everyone know it's not the 30 days they claim. Cost me an extra 2 billing cycles with my last carrier.

#36670 by franklasvegas
Thu Dec 10, 2009 5:54 pm
I ported from Vonage a few months ago - took less than 3 weeks. :D
#36834 by Mike-o-Matic
Fri Dec 11, 2009 4:54 pm
>> I think Ooma is at the mercy of whoever
>> currently has control of your number.

That is my understanding of how it works as well. It's not ooma's fault if your old carrier drags their feet in giving up the DID.
#36966 by sstein55
Sat Dec 12, 2009 1:57 pm
5 weeks here. You have to keep on Ooma about this. My carrier (AT & T) kept telling me that they hadn't received a porting request from anyone. After numerous calls to Ooma, I finally convinced them to resend the request. Shortly after that, my porting request was completed.

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