Way to Go OOMA! Port took 2 1/2+ MONTHS.

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
cmlyon
Posts: 5
Joined: Mon Aug 10, 2009 7:53 am

Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by cmlyon » Thu Dec 10, 2009 3:08 pm

Just wanted to give people feedback on how "quick" their number porting was. I've ported a number before with another carrier (Vonage) and they we're much quicker, though I wouldn't recommend Vonage. Just letting everyone know it's not the 30 days they claim. Cost me an extra 2 billing cycles with my last carrier.

Thanks!

cpaul_ct
Posts: 11
Joined: Sat Nov 21, 2009 6:04 pm

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by cpaul_ct » Thu Dec 10, 2009 3:13 pm

My port took 12 days and I was porting over from Vonage. I guess everyone mileage may vary based upon where you're porting from.

cmlyon
Posts: 5
Joined: Mon Aug 10, 2009 7:53 am

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by cmlyon » Thu Dec 10, 2009 3:17 pm

I was porting from Vonage too. Don't know what my Ooma reps were doing.

User avatar
franklasvegas
Posts: 58
Joined: Fri Oct 02, 2009 7:39 pm

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by franklasvegas » Thu Dec 10, 2009 5:54 pm

I ported from Vonage a few months ago - took less than 3 weeks. :D
__________________________________________________________________________________
Frank
Scottsdale, AZ
Ooma Customer since August, 2009
Lifetime Premier Service
Ooma Telo

User avatar
The Picard
Posts: 35
Joined: Mon Nov 23, 2009 6:36 pm
Location: Wisconsin
Contact:

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by The Picard » Fri Dec 11, 2009 2:54 pm

My port from AT&T took about 11 or 12 days. I think Ooma is at the mercy of whoever currently has control of your number.
Jeffrey P. Picard
Please visit my WEBSITE.

User avatar
Mike-o-Matic
Posts: 169
Joined: Wed Nov 18, 2009 7:45 pm

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by Mike-o-Matic » Fri Dec 11, 2009 4:54 pm

>> I think Ooma is at the mercy of whoever
>> currently has control of your number.

That is my understanding of how it works as well. It's not ooma's fault if your old carrier drags their feet in giving up the DID.
Customer Since: November 2009.
Number Port: ordered 12/14/09; completed 01/07/10.
Hardware: one Hub, one Scout, one Telo.
Service Level: Annual Premier.

hteinlin
Posts: 51
Joined: Wed Nov 18, 2009 8:57 pm

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by hteinlin » Fri Dec 11, 2009 11:40 pm

I got an order process notification from Cox 2 days after I put in my order with Ooma :shock:

They gave me a completition estimate for Jan 4th, about 30 days. from time of order.

User avatar
jmassimilla
Posts: 525
Joined: Sat Feb 07, 2009 4:38 am
Location: Burlington County, South Jersey

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by jmassimilla » Sat Dec 12, 2009 5:51 am

My port from Vonage took about 3 weeks.
Customer since Feb 2009
2 Hub/Scout
1 Telo/Handset
Lifetime Premier Subscriber

sstein55
Posts: 3
Joined: Fri Oct 30, 2009 1:35 pm

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by sstein55 » Sat Dec 12, 2009 1:57 pm

5 weeks here. You have to keep on Ooma about this. My carrier (AT & T) kept telling me that they hadn't received a porting request from anyone. After numerous calls to Ooma, I finally convinced them to resend the request. Shortly after that, my porting request was completed.

paulsanderson
Posts: 1
Joined: Wed Dec 02, 2009 4:09 am

Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.

Post by paulsanderson » Sat Dec 12, 2009 5:52 pm

My port from Vonage took exactly 2 weeks. No extra phone calls required, It was all through MY OOMA. Nice Job!!!

Post Reply