Yes, I've looked at the "Compare" page on the main site, but it just lists a few more features for the Telo and doesn't give any info on why those features might be important.
Here are those features that come with the Telo model and my questions on each, if anyone knows the answers.
Online phonebook: Is this an extremely useful feature?
Ooma HD Voice ready: I have no idea what this is or why I would need it, unless the current voice quality is subpar (which isn't what most people have said).
Supports Ooma Telo Handsets: This one I don't think I care about at all, since I'd never pay $50 or so for a phone with a single handset.
USB port for future expansion: Expansion to what?
Costco is showing a $10 price difference between the Hub/Scout and Telo, BUT they're also giving a $50 international calling credit and 6 months of Premier service with the latter. That seems like a good deal UNLESS the Telo is so much better from the start and I'm likely to want to upgrade to it pretty soon (assuming I went with the Hub/Scout now).
In your opinion, am I better off getting the Hub+Scout or the Telo?
Thanks in advance!
The HD voice is only available for Telo handset to handset calls, or possibly to other VoIP phones using the G.722 codec. Supposedly, this will allow for a much clearer conversation as the G.722 codec samples at a much larger frequency range.
The expansion is supposed to be for Bluetooth. Anything else hasn't been announced.
Are you going to want to subscribe to Premier? https://www.ooma.com/premier/features
Do you want to integrate a landline?
Some other differences:
With the Hub/Scout, you'll get basic voicemail and caller id name without having Premier.
Also, there is no regulatory recovery fee with the Hub/Scout, that there is with the Telo. The RRF is $11.75 per year after the first year.
The Telo has the potential for future upgrades that won't be available for the Hub. We'll have to wait and see what those are.
Based on your descriptions and the deal, I decided to get the Hub/Scout package from Costco while it was still available. Worst case, I can return it if it doesn't suit our needs, but based on the reviews, it should do fine. Hopefully I can convince the good people at Ooma to exchange the $50 international calling credit for porting our number so we don't have to get a new number. Now all we need is a relatively inexpensive phone system that works well (it looks like a lot of them are as bad as the Vonage phones w/ dying batteries we have now)!
While 6 months of premier service comes with the package, I don't think we'll continue with it after the trial period ends. We're with Vonage now and the goal is to get rid of the phone bill so we break even ASAP; obviously spending the $10 or so monthly on Premier (vs. the $20 for Vonage) would hinder our progress on that significantly.
Plus--and again, perhaps it's just the new site's shortcomings/major lack of great info--I can't see how the extra Premier features would be that advantageous to us. I do understand them better than the Telo's features, but the only features we really use now is voicemail, caller ID, call waiting and the online call log/list. I have used Vonage's call forwarding in the past, but having that one feature isn't worth $10/month to me, and we have no use for something like a second line right now. Maybe our needs will change in time, but at this point they're pretty simple and saving money is our primary concern.
Anyway, thank you very much for your help once again, and I look forward to checking out our new system!
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
The voicemail won't include call screening or forwarding to email without Premier, but it does include notifications to email or text.
Also anonymous call block is part of Core, but it's listed as a Premier feature on that page.
FWIW, I tried Google Voice for a week but couldn't put up with the delay - it was like talking over a satellite connection. Both parties would start talking, then hear the other person, then both stop, then try to start again....it was awful.