Can't change my ooma login password

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dkm
Posts: 16
Joined: Sun Oct 04, 2009 4:35 pm

Can't change my ooma login password

Post by dkm » Wed Oct 07, 2009 8:44 am

Hi,

I have two ported numbers on ooma and when I try to change my ooma password under the secondary ported number using Account/Security I get the following error:

"Update Failed: Cannot Alter Master/Common Status"

I'm using firefox 3.5.3 and I'm logged into my secondary ported number account. Anyone know what this is? Customer service can't figure it out.

-daniel-

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Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
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Re: Can't change my ooma login password

Post by Dennis P » Wed Oct 07, 2009 8:47 am

We'll look into it. Thanks for the report.

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