Call log in new lounge missing export feature?

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
kckooma
Posts: 4
Joined: Mon Mar 16, 2009 10:52 am

Call log in new lounge missing export feature?

Post by kckooma » Thu Oct 01, 2009 2:28 am

I can't find the export phone log feature anymore. Am I missing it somehow? I've tried it with both IE8 and the latest version of Chrome.

Not crazy about the new look but maybe its just because its new and I need to get used to it.

User avatar
StevenJohn
Posts: 654
Joined: Tue May 12, 2009 11:40 pm
Location: East Tennessee

Re: Call log in new lounge missing export feature?

Post by StevenJohn » Thu Oct 01, 2009 8:51 am

I've not been able to find it either. I always export on the 1st day of the month. :(

I guess the old lounge is gone. I can't find it either.

sj

User avatar
bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Call log in new lounge missing export feature?

Post by bw1 » Thu Oct 01, 2009 12:42 pm

StevenJohn wrote:I've not been able to find it either. I always export on the 1st day of the month. :(

I guess the old lounge is gone. I can't find it either.

sj
I saw that it's missing too.
Hopefully, they add back the export feature before the end of this month.

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Call log in new lounge missing export feature?

Post by Bobby B » Thu Oct 01, 2009 7:34 pm

This one's on the short list to get re-implemented -- it's being tracked in bug 5750 internally.
Bobby B

User avatar
StevenJohn
Posts: 654
Joined: Tue May 12, 2009 11:40 pm
Location: East Tennessee

Re: Call log in new lounge missing export feature?

Post by StevenJohn » Thu Oct 01, 2009 9:09 pm

Thanks, Bobby. :D

sj

t4feb
Posts: 131
Joined: Thu Feb 19, 2009 6:00 am
Location: Aiken,SC
Contact:

Re: Call log in new lounge missing export feature?

Post by t4feb » Fri Oct 02, 2009 2:42 am

They need to let us deal with the log as far as being able to delete the log file. Put the button in there to delete the log files. We pay for your service. Other company's allow there users to maintain there own logs.
Terry

mjmc2000
Posts: 2
Joined: Thu Oct 08, 2009 11:57 am

Re: Call log in new lounge missing export feature?

Post by mjmc2000 » Thu Oct 08, 2009 11:59 am

It looks like the export feature is back in the call log, but the exported duration times are not displaying correctly in excel.

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Call log in new lounge missing export feature?

Post by Bobby B » Thu Oct 08, 2009 12:17 pm

It looks like this export link was inadvertently released to production. The formatting isn't quite right yet. We're probably going to remove the link, and then re-add it when the formatting is correct (which should be ready by early next week).
Bobby B

Post Reply