Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
It looks like it's a bug that causes the renewal date to not show up if you still have free trial days to use. I've created a ticket to fix this. The renewal date will appear after all your Premier trial days have been used up.
To clarify - you do NOT lose any free Premier trial days when you sign up for Annual Premier. For example, if you have 1 month remaining on your Premier trial and you sign up for Annual Premier, your Annual Premier renewal date would be 13 months in the future.
- Posts: 20
- Joined: Sun Apr 07, 2013 5:45 am
Its all good now they straight it out