Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#97253 by tastous
Fri Jun 29, 2012 5:04 am
It's been a couple of months now and I cannot add anymore numbers to the Blacklist. I get "Service temporarily unavailable. Please try again." I thought it was temporary, as the message states, but it has been going on too long and I see other posts complaining about the same thing and no solution that works has been yet posted.
I can't add from both the Call Log and the Preferences/Blacklists. I can however update an existing entry.

I discovered, as I had guessed, that this has to do with the Blacklist reaching a size limit. I had 256 entries. After I deleted one Blacklisted entry I was then able to add one in. I thought that we had unlimited Blacklisting capabilities for the Premier account but there seems to be a limit at 256, a programming issue, I presume.

Please post a solution.
#97255 by murphy
Fri Jun 29, 2012 7:43 am
There is no solution.
It's not a programming issue.
It a company decision on what the limit wil be.
It used to be 128 and they raised it to 256.

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