Contacts not syncing

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highq
Posts: 421
Joined: Fri Dec 25, 2009 10:11 am
Location: New York, NY

Contacts not syncing

Post by highq » Sat Feb 25, 2012 3:37 pm

I guess it shouldn't be surprising that "Contacts" still shows in my.ooma.com with an attribute of "beta". ;)

I changed some phone numbers and added some new names several days ago, and while the changes persist when I go back on the web site, they have not propagated to my Ooma handset.

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Contacts not syncing

Post by murphy » Sat Feb 25, 2012 6:38 pm

On the handset

Menu
Service Settings
Sync config
Change
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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highq
Posts: 421
Joined: Fri Dec 25, 2009 10:11 am
Location: New York, NY

Re: Contacts not syncing

Post by highq » Sun Feb 26, 2012 11:58 am

I did that on the handset several times -- no effect.

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lbmofo
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Location: Greater Seattle
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Re: Contacts not syncing

Post by lbmofo » Sun Feb 26, 2012 1:08 pm

Tried "Sync" under my ooma Contacts and it works fine. For edits as well as new entries.
Customer Since: 3/13/10
Hardware: Telo & Hub
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Internet: 100 Mbps/10 Mbps
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RockFox
Posts: 8
Joined: Tue Jun 06, 2017 1:18 pm

Re: Contacts not syncing

Post by RockFox » Sun Oct 14, 2018 4:20 am

I tried sync from the OOMA web site and also from my HD3 handset. Neither option would sync my updated contacts list. Tried many times, waited days for sync -- no joy.

I found a trick. Using your handset delete one of your contacts then sync on the handset. Your contacts will magically sync.

So I added some dummy numbers to my contact list. Now when I update my contacts I just delete one of the dummy numbers on the handset and the contacts sync.

lem9
Posts: 16
Joined: Fri Feb 03, 2017 3:11 pm

Re: Contacts not syncing

Post by lem9 » Wed Apr 03, 2019 11:49 am

Thanks for the hint, works for me !

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