I am using and Motorola Android version with Verizon as the carrier and Wifi is broadband
Even Toktumi who offers a competing service called Line2 which was offered for the newer versions of the iPhone last spring have had difficulty with their Android release. From their website: "If you have an Android phone or device running 2.1 or later such as the Motorola Droid, HTC Evo, Google NexusOne, or other popular Android devices, then click above."NB2A wrote:Once again Ooma customer support seems clueless when I tell them my problem via email
However when one clicks above as instructed, the following message appears on the right side of the page:
"Line2 is certified to work on the Android 2.2 and above operating system on these devices:
* Motorola Droid (Verizon)
* Motorola Droid 2 (Verizon)
* HTC Droid Incredible (Verizon)
* Voice quality is a known issue on HTC EVO 4G (Sprint) phones
* Line2 will not operate reliably with Samsung Galaxy S-class phones using Android 2.1"
Part of the problem is that Android phones are all a little bit different... adding the various platforms into the mix only exacerbates the problems. Nevertheless, I'm fairly certain that patience will be rewarded for both Ooma and Toktumi subscribers... it just may take a little time to resolve some unexpected issues.
I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.
I am getting an error message saying Account not initialized. I just tried deleting the App from the phone and re-installing, but it still doesn't work. I am pretty sure that this is not the crash problem that is being currently worked on by the Ooma Dev Team. Any one else here has the same kind of problem?
Well, my problem was:
I installed another application called MobileVoip from the Apple store after I installed Ooma. I am using iPhone 4 and both Ooma and MobileVoip support working in the background.
Even though Ooma was working in the background, MobileVOIP did not have any problem and it was working as expected. However, Ooma app status was "Disconnected" with an pink icon and error message "Login error Account not intialized".
Once I deleted MobileVOIP, Ooma connected instantly. Now with iOS multi tasking, I have to remove MobileVOIP each time I want to use Ooma. I believe both apps using same port. So silly, but poor development.
Now in your case, it could be another SIP application causing this problem. I know android has several VOIP applications and android also support multi tasking. In this case if you have any other VOIP applications running in the background disable them and try again. Your case might be different but what to loose in trying this Good luck!