Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#71760 by dbarr9
Thu Dec 30, 2010 9:10 am
For the last two days I have been unable to edit an existing contact. When I click on the contact it does not appear in the right hand frame (a message pops up that says loading but nothing appears).

Also the whole of My Ooma is very slow.

Anyone else experiencing these problems?
#71763 by PTS
Thu Dec 30, 2010 9:25 am
It seems that some recent changes have resulted in some problems with the My Ooma web site. I too cannot edit contacts. So with this issue along with the two that I've documented there are at least three things that need addressing.

See: viewtopic.php?f=8&t=10361 and
viewtopic.php?f=8&t=10370
#71774 by Bobby B
Thu Dec 30, 2010 11:04 am
Filed bug 10095 - I'm not sure what's the trigger yet. Contacts editing seems to work OK on the accounts I've tried.
#71775 by murphy
Thu Dec 30, 2010 11:16 am
I can add a new contact but can't edit an existing contact.
It says loading but doesn't load the data into the right pane.
Fails with Firefox and IE.
#71875 by jneusch
Sat Jan 01, 2011 7:42 am
I noticed the same thing a couple of days ago. I can create, but no editing. I have also noticed that when I click on the My Ooma tab from the Ooma main page I get an error screen. I have to hit back, then click on the My Ooma link a second time to get it to work.

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