Ooma Telo Adapter needs help

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Trinimd
Posts: 84
Joined: Fri Oct 23, 2009 11:51 am

Ooma Telo Adapter needs help

Post by Trinimd » Thu Oct 21, 2010 3:31 pm

I just installed my 3rd Ooma Device for a family member and they all have one flaw...The power adapter.

The adapter on all 3 OOMA telos I have installed have short stubs that fall out very easy.

Why did ooma go with this odd shape design?

Pray and hope that you don't bump the ooma while on your desk and the plug falls out. No calls until you realize there is no power.

My Walmart $4 dollar alarm clock has a proper adapter plug and its $4 DOLLARS!

Save the money from the packaging and the fancy flat internet wire and give us a secure Power plug that we can plug it in and rely on it! :D
OOMA TELO 1 (Purchased Dec 2009.)
OOMA Telo 2 (Purchased Feb 2010.)
3 Ooma Handsets (Free from refer a friend) Sold all 3 POS on Ebay
2 GE ATT DECT 6.0
7 Uniden 1580 DECT 6.0
20 Refer A friends Completed


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lbmofo
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Location: Greater Seattle
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Re: Ooma Telo Adapter needs help

Post by lbmofo » Fri Oct 22, 2010 8:38 am

I'd get a < $4 power strip so you can plug in facing down.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Trinimd
Posts: 84
Joined: Fri Oct 23, 2009 11:51 am

Re: Ooma Telo Adapter needs help

Post by Trinimd » Fri Oct 22, 2010 8:55 am

I am referring to the other end of the adapter. The part that goes into the ooma device.
OOMA TELO 1 (Purchased Dec 2009.)
OOMA Telo 2 (Purchased Feb 2010.)
3 Ooma Handsets (Free from refer a friend) Sold all 3 POS on Ebay
2 GE ATT DECT 6.0
7 Uniden 1580 DECT 6.0
20 Refer A friends Completed


All Powered by one Phone Socket

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Ooma Telo Adapter needs help

Post by lbmofo » Fri Oct 22, 2010 8:57 am

Trinimd wrote:I am referring to the other end of the adapter. The part that goes into the ooma device.
oops :P
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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lbmofo
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Re: Ooma Telo Adapter needs help

Post by lbmofo » Fri Oct 22, 2010 9:41 am

DickRhoads wrote:You might try first just taking a sharp knife and cut around the plug to remove about 1/8 " of the black insulation.
(that's what had been done to the replacement power supply that I received...). :-)

Edit: Wait, ... reading your note more carefully:
And/or position the plug so instead of pointing at the USB connection it goes just over top of the LAN cables.
That's how mine is routed (after it has been trimmed), and no problems.
Last edited by lbmofo on Fri Oct 22, 2010 10:17 am, edited 1 time in total.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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cmeisel
Posts: 297
Joined: Sat Jan 03, 2009 12:20 am

Re: Ooma Telo Adapter needs help

Post by cmeisel » Fri Oct 22, 2010 10:06 am

I get this when I click on your link:

You are not authorised to read this forum.

huggybear
Posts: 46
Joined: Thu Apr 15, 2010 7:46 am

Re: Ooma Telo Adapter needs help

Post by huggybear » Fri Oct 22, 2010 1:39 pm

Ok, there would be No way I would ever expect to take a sharp knife & "cut around" anything on any part of my Ooma.
To me that has to be a defect.

Quicksprj
Posts: 200
Joined: Mon Jul 27, 2009 4:19 pm
Location: Near Colorado Springs

Re: Ooma Telo Adapter needs help

Post by Quicksprj » Tue Nov 02, 2010 2:55 pm

You may want to call ooma and let them know you have a short one and they may send you a new one that is longer. If that doesn't work you may just tape it but I know that's sort of ghetto.

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Bobby B
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Re: Ooma Telo Adapter needs help

Post by Bobby B » Tue Nov 02, 2010 3:07 pm

See this link: viewtopic.php?f=2&t=4597

For instructions on getting a replacement adapter.
Bobby B

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