Forward Calls when Internet Connectivity to Hub is lost

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sdrew
Posts: 1
Joined: Wed Feb 25, 2009 2:17 pm

Forward Calls when Internet Connectivity to Hub is lost

Post by sdrew » Wed Feb 25, 2009 2:25 pm

Many VOIP services provide call forwarding to user defined number when Internet connectivity is lost to main hub. This ensures that phone calls are automatically forwarded to your number of choice and callers do not go directly to voicemail. Multi-ring feature is not the same as this request.

pfloyd14
Posts: 5
Joined: Fri Dec 26, 2008 11:02 am

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by pfloyd14 » Thu Feb 26, 2009 6:10 am

I would agree. I currently still have a land line that is configured for use when the internet is down so I am still able to make out going calls. I have 4 different ooma numbers at my location and would like to be able to selectively choose which calls are re-routed to this number or to different numbers or just go to VM.

rbuck
Posts: 30
Joined: Mon Jan 05, 2009 5:43 pm

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by rbuck » Sun Mar 01, 2009 4:29 pm

This is a no brainer feature which I am surprised doesnt exist with OOMA.

gblackbox
Posts: 9
Joined: Sun May 24, 2009 7:20 am

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by gblackbox » Sun May 24, 2009 8:17 am

I was also surprised. This feature should be added ASAP.

sokha
Posts: 52
Joined: Thu Jun 04, 2009 12:45 am
Location: phoenix, arizona
Contact:

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by sokha » Thu Jun 04, 2009 2:09 am

folks, this feature is available right now with Premiere service.
and it is the Multi-Ring feature.
if your internet connection dead, electricity out, Ooma Hub dead, your Multi-Ring still function.

i have Multi-Ring setup on my cell phone.
without writing the same stuff again, read my post subject, "Call Forward if Ooma is Offline".

blacknoi
Posts: 9
Joined: Wed Jun 03, 2009 4:40 am

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by blacknoi » Thu Jun 04, 2009 3:45 am

sokha wrote:folks, this feature is available right now with Premiere service.
and it is the Multi-Ring feature.
if your internet connection dead, electricity out, Ooma Hub dead, your Multi-Ring still function.

i have Multi-Ring setup on my cell phone.
without writing the same stuff again, read my post subject, "Call Forward if Ooma is Offline".
So how do I get it to NOT ring my cell phone then when the server is in fact, up?

Won't the multi ring still ring my cell phone when the ooma service is working?

sokha
Posts: 52
Joined: Thu Jun 04, 2009 12:45 am
Location: phoenix, arizona
Contact:

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by sokha » Thu Jun 04, 2009 9:13 am

bonjour Black,
So how do I get it to NOT ring my cell phone then when the server is in fact, up?
with Premiere service, you can log-on to your account and disable it.
better yet, just turn off your cell phone when you are at home if simultaneous ring bother you.
i don't see it as a problem at all.

with landline service, i have a phone in bedroom, kitchen, living room, etc.
when there's incoming calls, all the phone rings.
so, this is the same as Ooma MR feature.

if you use this MR feature, you just pickup the Ooma phone.
your cell phone minutes is not used.

i just leave my cell phone ON all the time.
that way, if the internet goes offline for some reason, i still get calls on the cell b/c of MR feature.

Won't the multi ring still ring my cell phone when the ooma service is working?


yes.
but, u don't need to pickup your cell phone.
and thus, your cell minutes is not used.

pfloyd14
Posts: 5
Joined: Fri Dec 26, 2008 11:02 am

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by pfloyd14 » Mon Jun 08, 2009 7:35 am

I think you missed the point of the issue. I also have multi-ring. I have 4 different Ooma numbers. I only use multi-ring for one of the numbers. I do not want all 4 numbers always ringing to my cell phone, but I would be ok with 3 of the numbers ringing to my cell phone if omma was down. We just want this temporarily and not to have to go in and manually configure it.

lohertz
Posts: 372
Joined: Fri Mar 06, 2009 8:42 pm
Location: Far West Burbs, Chicago

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by lohertz » Mon Jun 08, 2009 8:11 am

pfloyd14 wrote:I think you missed the point of the issue. I also have multi-ring. I have 4 different Ooma numbers. I only use multi-ring for one of the numbers. I do not want all 4 numbers always ringing to my cell phone, but I would be ok with 3 of the numbers ringing to my cell phone if omma was down. We just want this temporarily and not to have to go in and manually configure it.
But don't you have to do a manual configuration with call forwarding or follow-me process with other VoIP providers. i.e. dial *77?

pfloyd14
Posts: 5
Joined: Fri Dec 26, 2008 11:02 am

Re: Forward Calls when Internet Connectivity to Hub is lost

Post by pfloyd14 » Mon Jun 08, 2009 9:56 am

the difference here is that VOIP is not as reliable as plain telephone service. You can loose connectivity to the hub for many reasons that have nothing to do with ooma. This feature would enable you to have sone built in redundancy

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