Cant Port Number

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Posts: 10
Joined: Fri Dec 18, 2009 1:58 pm

Cant Port Number

Post by jrank001 » Mon Feb 22, 2010 12:54 pm

Another issue with Ooma. I have tried to port my number and the web site says technical issues and is down. For how long? The deeper I get into Ooma the more red flags go up. They have my $349 now not including the cost of the telo. I think I've made a mistake.

Posts: 317
Joined: Fri Mar 06, 2009 4:46 pm
Location: Plano, Texas

Re: Cant Port Number

Post by mthomtech » Mon Feb 22, 2010 9:28 pm

Call costumer support if you can't initiate your port online. Not sure why the website isn't working for you, but I assure you there are a lot of folks on here who have successfully ported our numbers to Ooma. Of course it will take some time after the request as the company currently holding your number takes their sweet time to release it.

Back when I ported it was an email, so can't speak directly to the web form. But I'm sure you'll get the port started by giving CS a call.
Ooma Customer since March 2009
Ooma Hardware: Hub/Scout(2) and Telo
Premier Member


Re: Cant Port Number

Post by ntoy » Tue Feb 23, 2010 9:56 am

Hello jrank001,

Can you give it another try online?
If you still have trouble, go ahead & send me a personal email.


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