Going without Premier Service

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MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Re: Going without Premier Service

Post by MikeekiM » Mon May 10, 2010 9:03 pm

My favorite premier feature (besides having a second line) is call screening...

It's like having my old trusty answering machine back... I don't like sending my caller into the cloud and having to pick up the message and call them back... I'd rather have the option of picking up the phone while they are leaving their message...

Of course, I also like some of the other features...but for me, the addition of a second line and call screening are worth the price of admission...
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

mikercycler
Posts: 9
Joined: Sun May 09, 2010 1:33 pm

Re: Going without Premier Service

Post by mikercycler » Tue May 11, 2010 3:37 pm

Thanks for those comments regarding Premier. It helps.

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Davesworld
Posts: 343
Joined: Sun Sep 27, 2009 6:06 pm
Location: Everett, Wa
Contact:

Re: Going without Premier Service

Post by Davesworld » Tue May 11, 2010 4:12 pm

NB2A wrote:After seeing what Ooma has done or should I say not done to entice Hub users and original customers I dont want premier service now.I am up in a few days. They screwed Hub users from being able to get Google voice capability.I also have nothing good to say about customer service. I got quicker service in here than will all the calls I made to CS about inability to call a certain number.It took over 2 months to have that issue corrected.

If there core attitude does not improve you can figure what will happen for yourself.

Good luck
Hubs use Asterisk, Telos use Freeswitch. So far as I know there are no Google Voice Extensions available for Asterisk. Even in Freeswitch they are in a beta state.

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