Just trying to understand the new fee structure...

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chip
Posts: 6
Joined: Mon Jul 13, 2009 7:18 am

Just trying to understand the new fee structure...

Post by chip » Fri Oct 16, 2009 4:00 am

I already have an ooma core system at a summer house and it works great. Still have Vonage at my main home and am paying about $60/month for one number, one virtual number, and one fax line. A couple of years ago I paid about $40 for this. I am now paying about 1/3 of my total toward fees and taxes! (Many of there fees are per number) Just for fun, I've listed the fee and taxes portion of my current monthly Vonage bill below:

Regulatory and Compliance Fee $4.47
Emergency 911 Service Fee $2.98
Sales Tax $4.71
Federal Program Fee $4.13
State Excise Tax $1.38
Local Franchise Tax $1.25
County MCTD Surcharge Sec. 186 $0.32
State Franchise Surcharge
Sec. 184-Access $0.20
Local Transit Tax $0.20
County MCTD Surcharge Sec. 184 $0.07

My guess is that if I replace my Vonage with another ooma, this account account won't be considered an 'existing customer'. No biggie. So my questions are as follows: 1) Does ooma premier include the 'regulatory fee' or is that still separate? 2) Is the regulatory fee per account or per number?

Thanks,
Chip

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Just trying to understand the new fee structure...

Post by Groundhound » Fri Oct 16, 2009 4:12 am

Here is the explanation posted on the blog page: http://www.ooma.com/blog/2009/10/02/how ... customers/

Here are the current T&C: http://www.ooma.com/legal/terms-and-conditions

The fee for years two and beyond are by account, not number, AFAIK, and are separate from the cost of Premier.

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