I am a new Ooma user. So I tried to dial international number today after i purchased $10 international call credit.
I dialed 3,4 times but they did not pick up the phone. (it didn't even go to the voice mail).
When i tried to call the 5th time it said I have $9.14 left!!!!
It just swallowed $0.86 for nothing!
The country rate is $.16 a minute.
This sucks...anyone else have this problem?
And also shouldn't ooma offer better international rates?
I reimbursed you for the calls in question. In an effort to isolate the problem, can you tell me if the calls in question were answered or was it silence or did you get a ringing tone? Or even something else?
The calls were not answered, and the phone was keep ringing, so i hung up.
This has been keep happening. I tried calling international again today. 2 times the call could not be made. the one time that went through no one picked up, so it was keep ringing. I hung up, then dialed again. And i was still charged minute on it!
The one time that the connection was made the voice quality was bad.
Overall, I am a bit disappointed with OOMA's International service. The rates are high, voice quality is poor, and it is keep eating minutes..
would it be possible to change the long distance provider on OOMA?
something like "startec" maybe..
I hope this is not the norm with international calling.