Current features to be correct before new ones are added

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Mattallica
Posts: 2
Joined: Fri Oct 09, 2009 6:03 pm

Current features to be correct before new ones are added

Post by Mattallica » Fri Oct 09, 2009 6:27 pm

It's great to think about all the bells and whistles that ooma could add but I would be much happier with the service if just the current list of features worked as expected.

1. Adding a folder while in the Inbox. I've been attempting this ever since I got ooma and it always "does nothing" after clicking the Create button.

2. Using multi-ring works until you want to disable it. By removing the check mark the calls are still sent to the other number. By removing the check mark and the phone number produces an error, "number must be entered".

3. Login problems seem to occur daily. First my password was rejected as not being valid. Now I sign in and after a click or two I'm returned to the login screen.

3. I could go on but I really don't care about the other stuff.

This software should be labeled as BETA and no one pays for premier until user acceptance testing is complete. Who's writting this code anyway? High school students? By the way, the lan service appears good (up time) as does the audio quality. So no beefs there.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Current features to be correct before new ones are added

Post by southsound » Fri Oct 09, 2009 11:05 pm

Mattallica wrote: Who's writting this code anyway? High school students?
According to my trusted sources (Dilbert) most modern software code is written in Elbonia. They have lots of people who know all about 1's and 0's and some even know hot to use a computer. :P

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And the reason some people are unable to sign into My.Ooma. com:

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ooma customer since February 2009
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Mattallica
Posts: 2
Joined: Fri Oct 09, 2009 6:03 pm

Re: Current features to be correct before new ones are added

Post by Mattallica » Sat Oct 10, 2009 10:54 am

Here's another... When a message is saved on the ooma device then it disappears from the web. Come on. Call management is key.

dknyinva
Posts: 268
Joined: Sat Feb 07, 2009 7:21 am
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Re: Current features to be correct before new ones are added

Post by dknyinva » Sat Oct 10, 2009 11:14 am

I'm unable to replicate your issue# 1 and 3.

1. I'm able to create a new folder called "test" using Firefox.
3. I have no problem logon using Firefox.

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