Issues calling webex conferences

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chuckda4th
Posts: 18
Joined: Fri Oct 02, 2009 6:29 am

Issues calling webex conferences

Post by chuckda4th » Fri Oct 02, 2009 7:17 am

Anyone else have issues calling webex conferences specifically using their Ooma line?

I have a weekly conference that I typically have to dial into 2-3 times before I can hear anyone else. They can always hear me fine. It's especially strange considering I can hear all the webex prompts to enter in the meeting number and whatnot, and have no issues until the voice says "entering conference", when I hear the "beep beep" that I'm entering the conference then there's a bit of an explosion sound, and then I can't hear anyone.

I've never had an issue dialing in using my cell phone or other landlines first try, nor has anyone else on my weekly conference.

Any ideas?

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: Issues calling webex conferences

Post by hpepper » Sat Oct 03, 2009 6:30 pm

I just tried a GoToMeeting on my Internet connection and had no problems with Ooma - Not Webex, but WebEx like.

jzehoski
Posts: 1
Joined: Thu Oct 08, 2009 6:28 am

Re: Issues calling webex conferences

Post by jzehoski » Thu Oct 08, 2009 6:29 am

I have also experienced the same issues as you. Have you been able to resolve this?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Issues calling webex conferences

Post by murphy » Thu Oct 08, 2009 7:08 am

Some conferencing sites are making money by charging higher than normal connection fees to the callers phone company. The last example I heard about the fee was 4 times normal. Phone companies are starting to fight back by blocking calls to these greedy sites. That is probably what you have run into.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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