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#104050 by GoldBeachBiker
Fri Dec 07, 2012 10:06 pm
If and when I am faced with replacing my Telo unit (3 years old now), what is involved in replacing the unit using my existing tel no? :?:
#104051 by lbmofo
Fri Dec 07, 2012 11:56 pm
Get a new one, call into customer service and have them transfer your account.
#104076 by GoldBeachBiker
Sat Dec 08, 2012 1:02 pm
@ Re: New Equipment
New postby lbmofo » Fri Dec 07, 2012 11:56 pm
Get a new one, call into customer service and have them transfer your account.

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Thanks for the response, lbmofo! Does OOMA care if I bought the unit from Best Buy or somewhere else beside OOMA?
#104077 by lbmofo
Sat Dec 08, 2012 1:16 pm
No as long as new. Authorized retailer or directly from Ooma is recommended.

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