Account Info - Service Management

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WoodyR
Posts: 10
Joined: Mon Apr 27, 2009 7:02 am

Account Info - Service Management

Post by WoodyR » Thu Apr 30, 2009 5:10 pm

Under the Service Management section in Account Info, I see the service status: Ooma Core -- Active, Ooma Premier -- Active (Annual subscription). For those who subscribe premier, how could we find out when next subscription fee is due? Although premier subscription service is relatively new, wouldn't it be nice to have an enrollment date and service expiry date (especially if there was free trial period)? Just my two cents...

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Account Info - Service Management

Post by bw1 » Fri May 01, 2009 6:20 am

There is a countdown for days of a trial membership that goes away when you sign-up for an annual or monthly membership. They're supposed to be adding that back to indicate when your annual membership is due. Also, ooma sends an email sometime before your membership is due to renew.

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