Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
#98064 by sixbynine
Fri Jul 20, 2012 3:16 pm
I live in minneapolis MN My Ooma area code is 612 but 651 is in the local dialing area. For years I have had no problems calling 651 but as of today (20 July 2012) if I call 651 I get an intercept which says"Your call cannot be completed as dialed please hang up and dial again or press 611 for customer service" if I press 611 the call goes through. What is the fix.
#98065 by murphy
Fri Jul 20, 2012 3:24 pm
sixbynine wrote:I live in minneapolis MN My Ooma area code is 612 but 651 is in the local dialing area. For years I have had no problems calling 651 but as of today (20 July 2012) if I call 651 I get an intercept which says"Your call cannot be completed as dialed please hang up and dial again or press 611 for customer service" if I press 611 the call goes through. What is the fix.

Insufficient information to determine what your problem is.

My guess is:
If you are in an area with overlaid area codes you must use 10 digit dialing.
To use 10 digit dialing you must enable 10 digit dialing in your my.ooma account.
#98071 by thunderbird
Fri Jul 20, 2012 4:20 pm
sixbynine wrote:I live in minneapolis MN My Ooma area code is 612 but 651 is in the local dialing area. For years I have had no problems calling 651 but as of today (20 July 2012) if I call 651 I get an intercept which says"Your call cannot be completed as dialed please hang up and dial again or press 611 for customer service" if I press 611 the call goes through. What is the fix.

Try dialing 1-612-651-xxxx.

Who is online

Users browsing this forum: No registered users and 7 guests