That was July, 2010. It seemed reasonable to bring it up again, nearly three years later. Modern computers (and the engineers who design and program them) operate much faster than that.ntoy wrote: However, we are working on a feature to blacklist by name.
Yes, apparently they could use an embedded systems designer to help prevent design fails like mounting the USB connector upside down and designing peripherals to plug in that way, then suggesting people use a hub for certain purposes. But that would only hep Ooma if they'd listen and not make excuses, rationalize or justify or otherwise minimize their shortcomings.
As for what idea I was asking you about "seeing the light of day", please re-read my post.
It was good of you to take the time to look at all the posts I've made in my short time as an Ooma customer. Ooma offers a wonderful service, but not without problems and need for improvements (some quite significant). I am a fan of Ooma and want them to do better, especially in their hardware. You know from reading my posts that two of the three peripherals I purchased had to be replaced before they worked properly. This required hours of my time troubleshooting, then on the phone or chatting with Ooma on the web. Swapping the defective hardware for good, I immediately got the results I wanted when I purchased, without any further effort.
I see the wisdom of deferring to me about the technical info you quoted.