Ooma does not recognize inbound Cell phone ID.

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garg11
Posts: 22
Joined: Wed Dec 24, 2008 12:41 pm
Location: NYC

Ooma does not recognize inbound Cell phone ID.

Post by garg11 » Thu Apr 16, 2009 10:42 am

Do you have any idea where can I change this option:
All calls from At&t and Verizon show only "Cell Phone NJ" or "Hackensack NJ" and digit number,but I want to see owner name...
Thanks God, ooma and USA.

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Ooma does not recognize inbound Cell phone ID.

Post by bw1 » Thu Apr 16, 2009 11:12 am

You can't currently. ooma only displays what is sent and AT&T and Verizon Wireless control what is sent.

I believe that an update is planned for ooma to display custom caller id based on what we enter.

arkumar15
Posts: 99
Joined: Wed Apr 15, 2009 5:52 pm

Re: Ooma does not recognize inbound Cell phone ID.

Post by arkumar15 » Thu Apr 16, 2009 11:32 am

Same problem here. Ooma caller ID was showing cellphone, TX with 10 digit phone number. It is never displaying my name on it. I thought it was the problem with sprint. I called sprint customer service several times to fix the problem. but actually it wasn't the problem from sprint because my name was showing with other VOIP provider when i called them. So it is the problem with Ooma.

And also my name isn't displayed on another caller ID too when i call from OOMA.

lohertz
Posts: 372
Joined: Fri Mar 06, 2009 8:42 pm
Location: Far West Burbs, Chicago

Re: Ooma does not recognize inbound Cell phone ID.

Post by lohertz » Thu Apr 16, 2009 12:01 pm

Those are what is provided in the CID databses

thively
Posts: 94
Joined: Fri Mar 13, 2009 9:47 am

Re: Ooma does not recognize inbound Cell phone ID.

Post by thively » Thu Apr 16, 2009 11:44 pm

Interesting. I have AT&T wireless. When I call my own Ooma number my caller ID name shows up as does my friends and family on AT&T wireless.

runagun
Posts: 31
Joined: Sat Mar 07, 2009 1:23 am

Re: Ooma does not recognize inbound Cell phone ID.

Post by runagun » Fri Apr 17, 2009 12:29 am

Do u use Ooma with a landline or without??? I know with Att/landline in illinois it doesn't display the name just the cell and number.
garg11 wrote:Do you have any idea where can I change this option:
All calls from At&t and Verizon show only "Cell Phone NJ" or "Hackensack NJ" and digit number,but I want to see owner name...

User avatar
garg11
Posts: 22
Joined: Wed Dec 24, 2008 12:41 pm
Location: NYC

Re: Ooma does not recognize inbound Cell phone ID.

Post by garg11 » Fri Apr 17, 2009 9:15 am

I use only ooma with ported number from Verizon....
Thanks God, ooma and USA.

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