Fees and Taxes

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Joined: Thu Feb 18, 2010 5:16 pm

Fees and Taxes

Post by John4169 » Wed Dec 28, 2011 4:22 pm

Ooma have you heard of a company called Netflix? Netflix raised rates by 60% and the customers got mad and many left.
Now you have the balls and audacity to raise rates above 200%. What do you think your customers are thinking right now? (Magic Jack)

One of the first rules taught in business school is “Do not get your customers mad.”

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Location: Greater Seattle

Re: Fees and Taxes

Post by lbmofo » Wed Dec 28, 2011 4:42 pm

Ooma did not raise rates. Free service is still free; Premier is still 10 bucks a month. Ooma can't be blamed for increasing taxes; the taxes are still lower than other bills (Vonage, Cell phone, landline etc).

For your reading pleasure:

Customer Since: 3/13/10
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Service: Premier 12/06/10
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