Have caller ID show the number being ported

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gregg098
Posts: 464
Joined: Fri Mar 27, 2009 3:01 pm

Have caller ID show the number being ported

Post by gregg098 » Fri Apr 10, 2009 4:05 pm

I recently purchased an Ooma system and like it so I bought the one year of premier service to start my number porting. Everything is going fine, but I still have 3 weeks left in the port process. I called customer support to see if the number Im porting can be displayed on the caller ID (since they can verify it is my number and that number is forwarded to my temporary ooma number), but I was told that it would cost $11.99. This made me kind of upset that I just paid $99 and I can't have my caller ID changed for now. I would like to request this as a feature for the porting process. The temporary number confuses people in my family and they have anonymous call block so I cant just block my number.

They did put in a trouble ticket to request this for me for free, but I have to wait another 24-48 hours to find out. It should be a normal option.

bryanlyle
Posts: 361
Joined: Mon Mar 30, 2009 4:11 pm

Re: Have caller ID show the number being ported

Post by bryanlyle » Fri Apr 10, 2009 5:12 pm

I'd be interested to see if this is possible. I'd love to change my outgoing caller id before the port finalized. Let us know what happens!

gregg098
Posts: 464
Joined: Fri Mar 27, 2009 3:01 pm

Re: Have caller ID show the number being ported

Post by gregg098 » Fri Apr 17, 2009 4:50 pm

I did not received a reply on this. I did not follow up either as my port should be done in a few days now anyways.

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