Very Happy OOMA customer

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artandre
Posts: 1
Joined: Thu Nov 18, 2010 10:05 am

Very Happy OOMA customer

Post by artandre » Thu Nov 18, 2010 10:38 am

I have stayed up on the tech stuff for many years.

I was a very early internet user; in the 90's I had an A, B, C channel ISDN line coming to my house for internet with dual dial-up connections. Played around 1994 with what I think was the first VOIP phone service for home use (dialpad), was a very early vontage user around 2001.

In general, I am very happy with OOMA service. I have decided to cancel Vontage account. Quality of service in my test indicate voice quality is better, delay as all phones have, is few thousandth of a second longer than Vonage delay, but not noticeable during phone conversations.

Setup was simple, customer service via phone has been outstanding. I have never waited more than a few minutes. My experince with Vontage has always been very long waits and in their early days over an hour.

Only area that I could see needs some improvements would be online user accounts are very basic, but

I wish the management team all the success! :D

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Very Happy OOMA customer

Post by lbmofo » Thu Nov 18, 2010 2:23 pm

Thumbs up and welcome.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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