Can't Leave a Message on Verizon Wireless Phones

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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KAT6
Posts: 5
Joined: Sun Nov 14, 2010 10:42 am

Can't Leave a Message on Verizon Wireless Phones

Post by KAT6 » Sun Nov 14, 2010 10:50 am

I just hooked up Telo and am testing it out. Oddly, when I place calls to friends on their Verizon Wireless phones, if they don't answer I never hear their voice mail message. The phone rings right up to the point where their greeting should kick in, but the line goes silent. I do not lose the connection, there is just silence where there should be their greeting message.

Has anyone else experienced this? I can't keep this system if I can't reach people I normally call alot.

Thanks.

KAT6
Posts: 5
Joined: Sun Nov 14, 2010 10:42 am

Re: Can't Leave a Message on Verizon Wireless Phones

Post by KAT6 » Fri Nov 19, 2010 10:03 am

nothing on this eh?

ntoy

Re: Can't Leave a Message on Verizon Wireless Phones

Post by ntoy » Fri Nov 19, 2010 10:10 am

Hello,

It could be a routing issue with our carrier. Since you just signed up recently, you may want to contact our support line to change you to a different number.

KAT6
Posts: 5
Joined: Sun Nov 14, 2010 10:42 am

Re: Can't Leave a Message on Verizon Wireless Phones

Post by KAT6 » Sat Nov 20, 2010 8:48 am

Thanks, I will call support. Since I first posted this message I discovered it's not just calls to Verizon Wireless phones I have a problem with. Just calling my still existing landline I get sporadic results. Sometimes VM will pick up after 4 rings, sometimes it has to go through some sort of cycle where it will eventually send me to VM after more like 12 or 16 rings.

Either way, if support can't help I can't keep a phone system that may or may not decide to let me leave people VMs.

Thanks for the reply and the advice.

kcor
Posts: 1
Joined: Sun Dec 19, 2010 7:26 am

Re: Can't Leave a Message on Verizon Wireless Phones

Post by kcor » Sun Dec 19, 2010 7:29 am

I am having the same issue. Were you able to get a resolution to your problem?

rickgw
Posts: 4
Joined: Thu Dec 09, 2010 8:45 pm

Re: Can't Leave a Message on Verizon Wireless Phones

Post by rickgw » Sun Dec 19, 2010 12:36 pm

I am having exactly this problem
Problem not exclusively with Verizon Wireless but most noticeable there.

useroo7
Posts: 2
Joined: Sat Jan 08, 2011 9:55 pm

Re: Can't Leave a Message on Verizon Wireless Phones

Post by useroo7 » Sat Jan 08, 2011 10:35 pm

I think I have the same problem here. Calls to Verizon Wireless calls went to VZW voice mail directly. Not a single ring.

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