Flashing Red and no in or out calls

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rlfsoccerdad
Posts: 2
Joined: Sun Oct 03, 2010 8:44 pm

Flashing Red and no in or out calls

Post by rlfsoccerdad » Sun Oct 03, 2010 8:49 pm

Have been using the Telo for several months. It has been working well. Went out of town and while I was out, the Telo started to flash red and we had no dial tone. Since I returned I have unplugged the power cord and allowed the system to reset (three times now), each time it comes back to flashing red.

I still have internet access downstream of the ooma. The icons on the Telo are solid blue (1,2, trashcan, and envelope).

Any suggestions?

ntoy

Re: Flashing Red and no in or out calls

Post by ntoy » Mon Oct 04, 2010 8:19 am

Hello,

With those buttons lit, your telo is not receiving a network connection to the Ooma network.
Have you tried connecting a pc to the "Home Network" port & opening a browser to access:
setup.ooma.com or 172.27.35.1 & go to the status link.

rlfsoccerdad
Posts: 2
Joined: Sun Oct 03, 2010 8:44 pm

Re: Flashing Red and no in or out calls

Post by rlfsoccerdad » Mon Oct 04, 2010 5:52 pm

Thanks for the idea. Turns out one of the kids changed the swapped the internet cables, creating the problem.

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