Different voicemail pick up delay for each number

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brobb
Posts: 14
Joined: Tue Dec 30, 2008 8:31 am

Different voicemail pick up delay for each number

Post by brobb » Thu Mar 05, 2009 11:22 am

I can't seem to figure out how to set a different voice mail pick up delay for each of my numbers. I only see one place to set this and it seems to affect both of my ooma numbers.

I'd like my main number to have a long delay before it goes into voicemail (say 9 rings - 54 seconds) and my second number to go into voicemail afer 2 rings - 12 seconds.

Does anyone know if/how this can be done?

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Different voicemail pick up delay for each number

Post by murphy » Thu Mar 05, 2009 11:30 am

Assign the second number to a Scout. You will then be able to control it's voice mail independently. It will have it's own log in to the Lounge.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

brobb
Posts: 14
Joined: Tue Dec 30, 2008 8:31 am

Re: Different voicemail pick up delay for each number

Post by brobb » Thu Mar 05, 2009 11:40 am

I did that. My second number IS associated with a Scout. But the voicemail settings under the preference tab does not offer a selection of numbers to apply the delay value to. It's just a single value.

Have you actually done this murphy?

brobb
Posts: 14
Joined: Tue Dec 30, 2008 8:31 am

Re: Different voicemail pick up delay for each number

Post by brobb » Thu Mar 05, 2009 11:49 am

I see what the problem is now. I'm logged into the Lounge under my main number. Even though I can see the Scout info under my main number login, I need to log in under my second number to control its features.

Sorry... user error.

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Soundjudgment
Posts: 265
Joined: Thu Dec 11, 2008 8:46 pm

Re: Different voicemail pick up delay for each number

Post by Soundjudgment » Fri Mar 06, 2009 6:01 am

Bingo!
ooma customer since December 2008
ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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