voicemail button on telo handset not playing voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
mike_s
Posts: 3
Joined: Mon Mar 22, 2010 7:52 pm

voicemail button on telo handset not playing voicemail

Post by mike_s » Sun Jun 13, 2010 5:10 pm

My telo handset is showing that I have one new voicemail message. The blue light on top is blinking and the display shows '1 new msg'. But when I press the voicemail button I get a busy signal. According to the manual, I'm supposed to hear a voice prompt about what to do next. TIA for any suggestions on how to troubleshoot this or what I might be doing wrong.

ntoy

Re: voicemail button on telo handset not playing voicemail

Post by ntoy » Wed Jun 16, 2010 11:41 am

Hello,

Perhaps you can give it another try. Yes, pressing hte envelope button should take you into the vmail greeting menu.

What happens if you press the play button on the telo?

Post Reply