Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#57842 by emc2
Sat Jun 12, 2010 2:04 pm
When a caller phones into the my landline number (using in landline integration mode), the message is recorded by the phone company's (Qwest) voicemail service. This is preferred.
However, I cannot access my voicemail messages when calling my number from the landline. In that case, the landline directs straight to the Ooma service rather than letting me get to the Qwest vmail.
If I call from my cell, I am able to access my landline vmail service via Qwest.
Side note: my Ooma messages are always the proper phone number, but the actual recording is only a dialtone.

Question: Is there some way I can disable the landline from accessing the Ooma voicemail by default when calling the landline number?
Thanks,
emc2

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