I also have a second line, that I use for business calls, which I recently ported. I was told by OOMA that if I paid them for the premier service I could have 2 different numbers that would ring separately on the scout and hub. I have not even got that far yet becuase I have a much simpler problem.
How do I forward only my second line to my cell - all the time. I do not want my home line to also be forwarded, because my family uses that line. I only want the second number which is now ported to be forwarded to my cell. I see no place on My OOMA that allows me to do this, but was promised I could do this before spending another $120 with OOOMA for premier.
Line 1, rinngs at home, which is OK
Line 2, any time a call comes in I want to either have it ring both the scout and my cell or ring forward to my cell only.
Please help, I either need to get my money back for premier and port back to ATT or figure this out.
Go into Preferences -> Phone Numbers and setup a Personal device and assign the 2nd phone number to it. You will then be able to log into my.ooma with either of your 2 phone numbers and setup call forwarding the way you want.
In looking at your account, Multi Ring is not enabled.
You would need to go to My Ooma & log into your 2nd phone number
account to enable it.