forwarded calls cut off after 5 minutes?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
TCroly
Posts: 15
Joined: Tue Nov 03, 2009 4:32 pm

forwarded calls cut off after 5 minutes?

Post by TCroly » Wed May 19, 2010 6:12 pm

I use multi-ring with my Ooma. When I answer the call from my cell phone, the call will cut off abruptly after 2 to 5 minutes. All of a sudden the person on the other end of the line is disconnected. Is there some specific reason for this? Is there any setting that would affect this?

For reference I have my cable modem plugged in directly to the Ooma hub and the hub is then plugged unto my router.

Tom

TCroly
Posts: 15
Joined: Tue Nov 03, 2009 4:32 pm

Re: forwarded calls cut off after 5 minutes?

Post by TCroly » Thu May 20, 2010 12:55 pm

I can now confirm that this cut off after 3- 5 minutes is also happening to incoming and outgoing calls from my ooma live as well as to the calls going to cellphone through multi-ring

Any ideas???

Post Reply