My Dad's Phone Goes Into Voicemail, Always

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shah123
Posts: 24
Joined: Wed Feb 10, 2010 5:09 pm

My Dad's Phone Goes Into Voicemail, Always

Post by shah123 » Sun May 09, 2010 9:28 am

I have my wife, my dad and myself on family plan with AT&T. When my wife and I call my home (Ooma) it rings fine and then it goes to voicemail if nobody picks up. However when my dad calls it does not even ring and it goes directly to voicemail. Does anyone know what's going on? I don't have Anonymous Calls blocked, nor his phone number set to anonymous. This happens consistently. Anyone knows why?

shah123
Posts: 24
Joined: Wed Feb 10, 2010 5:09 pm

Re: My Dad's Phone Goes Into Voicemail, Always

Post by shah123 » Thu May 13, 2010 3:18 am

Hmmm... nobody, not even someone from Ooma???

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: My Dad's Phone Goes Into Voicemail, Always

Post by Groundhound » Thu May 13, 2010 4:14 am

Perhaps you inadvertently placed his number on your personal blacklist. If that's not the case you will likely need to contact customer service to resolve the issue.

shah123
Posts: 24
Joined: Wed Feb 10, 2010 5:09 pm

Re: My Dad's Phone Goes Into Voicemail, Always

Post by shah123 » Fri May 14, 2010 9:25 am

Thanks for the reply. But I don't even have premier service, so no blacklists.

I guess I will have to call customer service for that.

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