Call Waiting with Basic Ooma Service

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Compfan03
Posts: 13
Joined: Sat Feb 06, 2010 2:23 pm

Call Waiting with Basic Ooma Service

Post by Compfan03 » Sat May 08, 2010 8:12 am

Is the call waiting feature inculded with the basic, not premier, Ooma service? Will I hear a tone when someone calls and I am on the phone? I just want to be able to flash my headset and pick up a call if it comes in. If there is no call waiting feature and someone calls while I am on the phone, will the second call go directly to voice mail? Thanks.

sfhub
Posts: 348
Joined: Fri Jan 22, 2010 6:22 am

Re: Call Waiting with Basic Ooma Service

Post by sfhub » Sat May 08, 2010 10:47 am

Yes, call waiting is included in Ooma Basic (and Ooma Core)

https://www.ooma.com/products/ooma-telo/features

If you don't anwer the call-waiting, by design, it should go to voicemail.

Compfan03
Posts: 13
Joined: Sat Feb 06, 2010 2:23 pm

Re: Call Waiting with Basic Ooma Service

Post by Compfan03 » Mon May 10, 2010 5:42 am

Thanks, sfhub. I appreciate your answer.

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