Recording Calls Over Ooma

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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learningrx
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Joined: Mon Apr 26, 2010 11:41 am

Recording Calls Over Ooma

Post by learningrx » Mon Apr 26, 2010 12:08 pm

I have two Ooma handsets and am a Premier subscriber. Is there any way currently to record in-bound calls for training purposes via the Ooma features, or does one need to resort to a third party vendor/system? thanks,

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coldsteel
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Joined: Thu Nov 12, 2009 4:47 pm
Location: Long Island, NY
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Re: Recording Calls Over Ooma

Post by coldsteel » Tue Apr 27, 2010 6:51 pm

Sorry if I'm misunderstanding your question but isn't that a phone feature? Two of the last three cordless phones I've owned have a headset jack. I've used the output of that to go into at various times a mini-cassette recorder and into the line-in jack on my desktop (dbpoweramp) and my MACBOOK (soundflower). It's been handy for conference calls and meetings as I can concentrate on the call and create meeting minutes/notes later on. I haven't done this in awhile but I don't see any reason why it should stop working because the transport mechanism is now via OOMA not AT&T.
Own: 1 Hub, 1 Scout ... "Common Sense Information Technology" is the focus of http://winstonlawrence.com/notebook/

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