How to return a call easily-solved

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Purewater
Posts: 2
Joined: Mon Mar 08, 2010 1:02 pm

How to return a call easily-solved

Post by Purewater » Mon Mar 08, 2010 1:12 pm

I just purchased OOMA hub yesterday. Everything works all right except making a return call.

I don't know if I missed some steps to configure the OOMA. If I just want to make a call inside US, I still have to dial country code first. For example, I have to dial 1-917-291-0000 instead of simply 917-291-0000. This becomes annoying when I want to return a call. The caller number does not contain the default country code. So every time I have to write down the caller number and add 1 first to make the call. :cry: I know there must be a way to solve it.

Please help me. Thanks.
Last edited by Purewater on Mon Mar 08, 2010 1:35 pm, edited 1 time in total.

fthomasson
Posts: 31
Joined: Tue Jan 12, 2010 9:54 am

Re: How to return a call easily

Post by fthomasson » Mon Mar 08, 2010 1:32 pm

Go to My Ooma, => Preferences=> System and check 10 digit dialing

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: How to return a call easily

Post by murphy » Mon Mar 08, 2010 1:34 pm

Log into your my.ooma account and click the 10 digit dialing box and you will be able to dial 10 digits without the preceding 1.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Purewater
Posts: 2
Joined: Mon Mar 08, 2010 1:02 pm

Re: How to return a call easily

Post by Purewater » Mon Mar 08, 2010 1:34 pm

Many thanks. Now it's perfect. :D

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