Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#49904 by Purewater
Mon Mar 08, 2010 1:12 pm
I just purchased OOMA hub yesterday. Everything works all right except making a return call.

I don't know if I missed some steps to configure the OOMA. If I just want to make a call inside US, I still have to dial country code first. For example, I have to dial 1-917-291-0000 instead of simply 917-291-0000. This becomes annoying when I want to return a call. The caller number does not contain the default country code. So every time I have to write down the caller number and add 1 first to make the call. :cry: I know there must be a way to solve it.

Please help me. Thanks.
Last edited by Purewater on Mon Mar 08, 2010 1:35 pm, edited 1 time in total.
#49910 by murphy
Mon Mar 08, 2010 1:34 pm
Log into your my.ooma account and click the 10 digit dialing box and you will be able to dial 10 digits without the preceding 1.

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