Voicemail displays my own number and caller ID not working

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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samlee
Posts: 1
Joined: Tue Jan 12, 2010 11:08 pm

Voicemail displays my own number and caller ID not working

Post by samlee » Tue Jan 12, 2010 11:20 pm

I activated my Ooma Telo Saturday integrated with landline and have 2 issues.

1. When I listen to voicemail on the Ooma Telo, it reports the phone number that called as my own number rather than the caller's. When I go online to My Ooma to see my voicemails, it is also reports my own phone number rather than the caller's.

2. I have caller ID on my landline, but caller ID shows "UNKNOWN" - even when I call from my cell phone. Not a problem before I activated Ooma.

Has anyone been able to resolve these issues?

User avatar
bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Voicemail displays my own number and caller ID not working

Post by bw1 » Wed Jan 13, 2010 8:17 am


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