Long wait time after dialing...no ringing?

[lightstorm]

Good morning everyone,
Ooma Telo's been pretty easy to setup, then troubleshoot...but this one perplexes me.

I have the Ooma device in my DMZ on my Apple Time Capsule. Have the upload kicked up to 4000kbs. So call quality and dropout have been improved.

However, a lot of times, we get the dialtone, dial and hear silence. No ringing on the other end. Most times we hang up and try again but on one particular call I didn't hear any sound until someone picked up the line. This happens on both our cordless phones and the one Telo handset I have connected.

Has anyone else experienced this?

It also seems to take the Telo quite awhile sometimes to 'recycle' itself to give you a dialtone. Anyone seen this either?

Thanks in advance,
Marc

[Groundhound]

Do you notice this happens to any particular exchange or area code, or to all area codes?

[lightstorm]

Do you notice this happens to any particular exchange or area code, or to all area codes?

So far, only in Delaware. I haven't dialed any other area codes. Thanks, Groundhound.

[TechExplorer]

a bug is present in system if using 10 digit # marked in pref. on your account in myooma account, this is where you do not need to dial a 1 1st for long distance calls. advice if this bothers you just unmark this feature until bug is removed from system software later.

[lightstorm]

Thanks, TechExplorer. I already have this disabled. I've moved the Telo to in front of the router and all is well. No drops in call quality either.