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Good morning everyone,
Ooma Telo's been pretty easy to setup, then troubleshoot...but this one perplexes me.

I have the Ooma device in my DMZ on my Apple Time Capsule. Have the upload kicked up to 4000kbs. So call quality and dropout have been improved.

However, a lot of times, we get the dialtone, dial and hear silence. No ringing on the other end. Most times we hang up and try again but on one particular call I didn't hear any sound until someone picked up the line. This happens on both our cordless phones and the one Telo handset I have connected.

Has anyone else experienced this?

It also seems to take the Telo quite awhile sometimes to 'recycle' itself to give you a dialtone. Anyone seen this either?

Thanks in advance,
Marc

Do you notice this happens to any particular exchange or area code, or to all area codes?

Do you notice this happens to any particular exchange or area code, or to all area codes?

So far, only in Delaware. I haven't dialed any other area codes. Thanks, Groundhound.

a bug is present in system if using 10 digit # marked in pref. on your account in myooma account, this is where you do not need to dial a 1 1st for long distance calls. advice if this bothers you just unmark this feature until bug is removed from system software later.

Thanks, TechExplorer. I already have this disabled. I've moved the Telo to in front of the router and all is well. No drops in call quality either.