Problems receiving certain phone calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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hunter351
Posts: 3
Joined: Tue Nov 24, 2009 5:13 pm

Problems receiving certain phone calls

Post by hunter351 » Tue Nov 24, 2009 5:16 pm

People who call from my area code (xxx) 741 - xxxx are getting a message stating that the my phone is not in service. I have no problem receiving/making phone calls to anyone else, but the people whose phone number starts with my area code and then 741 - xxxx get the message. I can call these people but they can't call me. What's going on? Thanks in advance.

hunter351
Posts: 3
Joined: Tue Nov 24, 2009 5:13 pm

Re: Problems receiving certain phone calls

Post by hunter351 » Tue Dec 29, 2009 11:17 am

Any help with this will be greatly appreciated.

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Problems receiving certain phone calls

Post by Groundhound » Tue Dec 29, 2009 11:39 am

Sounds like an issue that Ooma will need to resolve with the local Telco for that area code/exchange. You'll need to contact customer service.

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