I dont have my number blocked in my ooma, i didnt dial *67 to block my number, when i call my cell phone from my ooma line my number shows up fine, when i call my work # which is also an AT&T PRI my number shows up fine.
It doesnt make sense.
Any ideas on what would be causing this to happen?
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
It takes a week or 2 after a port completes to provision the Caller ID info. If you were to call yourself from your ooma hub to another phone you should see that you have no Caller ID info yet.
Please reference the following cases that i have open with your support staff for more info.
Can you take a look through your forum emails and check out the email as it has all the details that are needed.
Apparently, from what I can see, we have actually provisioned and re-provisioned (and re-re-provisioned) your cname a number of times over the last few months.
Unfortunately there isn't much more provisioning we can do....
I'm curious if your CID is showing at all to anyone, maybe only certain people can't see it? ect..
What I am getting at here is that each terminating carrier has their own Caller ID database that must be updated. Some of them don't like to update very often in order to cut costs.
If you can, I would suggest you try and call a few friends, preferably on different telephone networks and see if any of them get your CID info.