I just Installed a Telo 2 days ago and all seemed to go fine, ethernet only, no phone line connected. I chose a new number in my area code. I tried making a few calls and outbound calls were working fine. I then tried calling my Telo from my POTS line and from my cell phone. Neither call would go through with different error messages for each call.
I called Ooma support and after doing a hard reset and trying the Telo before and after the router, it was determined that it must be a "routing" issue. A ticket was opened and I'm waiting to see what the resolution will be. I have two Telo handsets on pre-order and I really want this to work.
POTS ERROR MESSAGE
"The number you have dialed has been changed or disconnected. Due to technical
difficulties we are unable to provide further details at this time. Please try your call
again later. There is no charge for this call."
CELL ERROR MESSAGE
"The wireless customer you are calling is not available. Please try your call again
later. Message One NY20ML."
I called Ooma support and after doing a hard reset and trying the Telo before and after the router, it was determined that it must be a "routing" issue. A ticket was opened and I'm waiting to see what the resolution will be. I have two Telo handsets on pre-order and I really want this to work.
POTS ERROR MESSAGE
"The number you have dialed has been changed or disconnected. Due to technical
difficulties we are unable to provide further details at this time. Please try your call
again later. There is no charge for this call."
CELL ERROR MESSAGE
"The wireless customer you are calling is not available. Please try your call again
later. Message One NY20ML."