times recorded for voicemail messages.

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maple37
Posts: 3
Joined: Fri Nov 06, 2009 4:24 pm

times recorded for voicemail messages.

Post by maple37 » Fri Nov 06, 2009 4:38 pm

I successfully installed my Ooma hub and scout last night. Today I was at work all day, and after arriving home I returned 2 calls to someone from whom I had recieved a voice message. Oddly, on my phone record, the times that I returned the calls were listed as mid afternoon - around 2, but I made the calls around 5p. As I write this, I am realizing that the difference is the time difference betw CA and VA. Can I get the time zone changed to reflect the time in VA?
Thanks!

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: times recorded for voicemail messages.

Post by Groundhound » Fri Nov 06, 2009 4:53 pm

A mod may see your post and respond, but for something like this that clearly requires action on Ooma's end you might be better off going through phone tech support.

Dante R

Re: times recorded for voicemail messages.

Post by Dante R » Fri Nov 06, 2009 5:46 pm

Should be corrected now.

Please test and let me know if not.

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: times recorded for voicemail messages.

Post by Groundhound » Fri Nov 06, 2009 5:51 pm

Like I said, "A mod may see your post and respond" :)

maple37
Posts: 3
Joined: Fri Nov 06, 2009 4:24 pm

Re: times recorded for voicemail messages.

Post by maple37 » Sun Nov 15, 2009 12:52 pm

The problem is not rectified. I hope you can revisit and get it fixed.
Thank you

Dante R

Re: times recorded for voicemail messages.

Post by Dante R » Mon Nov 16, 2009 1:53 pm

How much is it off by please?

maple37
Posts: 3
Joined: Fri Nov 06, 2009 4:24 pm

Re: times recorded for voicemail messages.

Post by maple37 » Fri Nov 27, 2009 11:38 am

I cannot say for sure, but on the order of 3 hours - the time difference between CA and VA.

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