Problems with Call Waiting

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Belosh
Posts: 22
Joined: Sun Oct 11, 2009 5:43 pm

Problems with Call Waiting

Post by Belosh » Wed Nov 04, 2009 4:27 pm

i have a telo with premier service. i notice when i have a call on call waiting, the caller id doesnt work. in addition, when i try to click over using the flash button, i notice the line 2 on my telo goes red (in addition to the line im on) but i have a dial tone, no caller. then if i hit flash i still have no caller. the only way to get back to the first call is to hit line 1 on my telo box itself.

anyone else have these problems?

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Tony
Ooma Moderator
Posts: 254
Joined: Wed Aug 06, 2008 9:20 am

Re: Problems with Call Waiting

Post by Tony » Thu Nov 05, 2009 6:46 pm

Our QA dept is testing the fix and the new firmware. It will be deployed very soon. Thanks for your patience.

Belosh
Posts: 22
Joined: Sun Oct 11, 2009 5:43 pm

Re: Problems with Call Waiting

Post by Belosh » Thu Nov 05, 2009 7:58 pm

in addition, often when i miss a call on the call waiting, i cant hang up the phone. rather i get fax like tones and have to reset the telo to get it working again. my wife is going to make me go back to att if this doesnt get resolved soon.

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