telo phone continues to ring, goes to voicemail

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nancycmcdonald
Posts: 12
Joined: Fri Oct 30, 2009 3:44 am

telo phone continues to ring, goes to voicemail

Post by nancycmcdonald » Fri Oct 30, 2009 10:10 pm

I have my Telo set up in 2A fashion connected to land line during porting process. During incoming calls recently, when a remote phone is answered, the Telo-connected phone continues to ring and voicemail answers. My greeting is heard during my conversation, and a voicemail is left on the Telo of the portion of the conversation held after voicemail answers.
Please advise on how to repair this problem.
Thank you.

nancycmcdonald
Posts: 12
Joined: Fri Oct 30, 2009 3:44 am

Re: telo phone continues to ring, goes to voicemail

Post by nancycmcdonald » Fri Oct 30, 2009 10:14 pm

I just checked the voicemail recorded in My Ooma, and it says the call is from my number.

nancycmcdonald
Posts: 12
Joined: Fri Oct 30, 2009 3:44 am

Re: telo phone continues to ring, goes to voicemail

Post by nancycmcdonald » Sat Oct 31, 2009 3:56 am

Although I have voicemail set to pick up before my land line voicemail, it does not. Also, where would caller ID be displayed? Would it be on a caller ID handset or on the Telo itself?
Thank you.

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