Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#25745 by Belosh
Mon Oct 12, 2009 2:21 pm
i am getting "unknown" for callers from cell phones. also, i am getting unknown caller on call waiting calls. any suggestions?

i currently have integrated setup but plan to switch to unintegrated when my phone number ports and i cancel my landline.
#25747 by Leeway
Mon Oct 12, 2009 2:25 pm
I don't have a technical answer for you but I can tell you that I had similar things going on but once my port went through it was like magic where everything was as it should be.
#25783 by Belosh
Mon Oct 12, 2009 5:00 pm
WayneDsr wrote:Do you have caller id on the landline ooma is integrated with?
If you do not, incoming calls will say "unknown".


yes i do. it is only cell phone calls and call waiting calls that dont give me the info i seek. i do plan to un-integrate after the port.

my problem in waiting is if i cant solve the issues, my wife wont want to keep it. i have to make a decision prior to my port, because if i return it, i need to have kept my old number.

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