Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#21780 by btle310
Fri Sep 25, 2009 11:58 am
I ahve had my ooma system for a few weeks now and everytime someone calls froma cell phone I get "cell phone" followed by the state or state + "call"

for example

Cell Phone GA
404-555-5555

The names show up on my land line just fine. I have premier how do I fix this?
#21803 by niknak
Fri Sep 25, 2009 12:52 pm
There is nothing to fix...
caller ID information gets distributed to various caller ID databases in use around the country by different telcos...some update fairly quickly, some folks here have been waiting 3+ months ...you might give a call to CS, but the reality is there is not much they can do as the databases are managed by third parties

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