I HATE Call Waiting (and so does my wife)!

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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EBoon
Posts: 12
Joined: Thu Aug 06, 2009 2:26 pm

I HATE Call Waiting (and so does my wife)!

Post by EBoon » Wed Sep 02, 2009 3:28 pm

Nothing worse to me than having a conversation and having an annoying beep going off because I'm getting another call. I'm old school - they can get a busy signal or directly to voice mail. (I think it's just rude to put someone on hold while I check with whoever is calling me ...ahh, but I digress!)

Anyway, from reading the forum it's clear there is no way to turn the feature off PERMANENTLY from the lounge and I really don't want to have to remember to punch in a * code every time I make a call. So anyway, gave the friendly folks at ooma tech support a call and asked if there was a way to disable this feature from their end. I was told that yes the could re-configure the hub and turn it off, put it would be permanently turned off and would never be able to be turned on again. Really???? Are you kidding me? No, the tech explained it was very complicated and they would never be able to undo it. Wow!

I passed. (sigh)
Last edited by EBoon on Wed Sep 02, 2009 5:50 pm, edited 1 time in total.

Kevin1844
Posts: 29
Joined: Mon Jul 20, 2009 3:10 am

Re: I HATE Call Waiting (and so does my wife)!

Post by Kevin1844 » Wed Sep 02, 2009 4:34 pm

So you don't hate it THAT much, then.

You might want to call back and talk to someone else. That does sound a bit far fetched...

EBoon
Posts: 12
Joined: Thu Aug 06, 2009 2:26 pm

Re: I HATE Call Waiting (and so does my wife)!

Post by EBoon » Wed Sep 02, 2009 4:38 pm

Kevin1844 wrote:So you don't hate it THAT much, then...
Honestly, I was worried that since it was such a complicated operation that they might totally fubar my hub. (and never, ever be able to fix it :-) )

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: I HATE Call Waiting (and so does my wife)!

Post by hpepper » Wed Sep 02, 2009 6:50 pm

I don't know... there are times I don't like it, although it is much better than my old AT&T service where it would beep every 5 seconds and never end until I hung up on the call I was on.

With Ooma, I just get one beep.

Then, and all of a sudden, it is an important feature as I am waiting for my son to call anytime with information about their 3rd child due any day now.

Me thinks I like it after all.

rodneys
Posts: 2
Joined: Fri Aug 21, 2009 1:24 pm

Re: I HATE Call Waiting (and so does my wife)!

Post by rodneys » Tue Sep 15, 2009 3:06 pm

I also hate Call Waiting and just requested that they disable it on my line. But they didn't say it was irreversible. But even it it is, I'm still doing disabling it.

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