Can The Displayed Name on an ooma Phone Number Be Changed?

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MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Can The Displayed Name on an ooma Phone Number Be Changed?

Post by MikeekiM » Sat Aug 15, 2009 6:09 pm

I created a second phone number which I plan to use for my work at home phone calls... When I set up the number, it asked what to display, so I put my company name there... And I am fine with that for now...

But what if I switch companies, or end up repurposing this phone number for personal use? Can I have it changed? It doesn't seem to be editable from the web UI... So my only guess is that if it is changeable, it would require a phone call to ooma customer support...

Any ideas on whether this is changeable at some point?

Thanks!
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Can The Displayed Name on an ooma Phone Number Be Changed?

Post by murphy » Sat Aug 15, 2009 6:14 pm

From the FAQ

During activation, your caller-ID will be set to use the name you registered your ooma account with. If you wish to change an existing outgoing caller-ID name, you can do so for a one-time charge of $11.99.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Re: Can The Displayed Name on an ooma Phone Number Be Changed?

Post by MikeekiM » Sat Aug 15, 2009 9:00 pm

Oh cr*p... I didn't realize that... I wish I knew it was semi-permanent... I probably would have made a different choice... I just created it a couple of days ago...I wonder if I could get customer service to do a good faith change...
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

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